We prioritize player safety with deposit limits, self-exclusion, and support resources. Your well-being is our top priority.
At LVJILI Games, we believe that gambling should be a form of entertainment, not a financial burden. As a PAGCOR-licensed online casino, we are committed to providing a safe, fair, and responsible gaming environment for all Filipino players. We have implemented a comprehensive set of tools and policies to help you stay in control of your gambling habits.
LVJILI Games offers a range of self-help tools that you can access at any time via your account settings:
It is important to recognize the signs of problem gambling early. Ask yourself these questions:
If you answered "yes" to any of these, we encourage you to use our responsible gambling tools or seek professional help.
Setting limits is quick and easy. Simply log in to your account, go to the "Responsible Gambling" section, and choose the limits you wish to apply. You can adjust them at any time, but reductions will take effect immediately, while increases may require a cooling-off period.
If you need assistance, our customer support team is available 24/7 to help you set up these tools. You can also visit our FAQ page for more information.
If you feel that you or someone you know needs professional support, there are resources available in the Philippines:
PAGCOR Responsible Gaming Hotline
0917-886-2581 (Globe) / 02-8870-2581 (Landline)
Department of Health – Mental Health Support
Call the National Mental Health Crisis Hotline at 0917-899-USAP (8727) or 02-7-989-USAP
Gamblers Anonymous Philippines
Visit the local GA chapter for peer support and group meetings. Search for "Gamblers Anonymous Philippines" for schedules.
Remember
Gambling is for entertainment. Always set a budget, take breaks, and never gamble under pressure or while intoxicated. LVJILI Games is here to support you every step of the way.
Use our self-exclusion tool to temporarily or permanently block access to your account. Your well-being matters.
SELF-EXCLUDE NOWFor help, contact our support team or call the PAGCOR hotline.
How do I set a deposit limit at LVJILI Games?
You can set daily, weekly, or monthly deposit limits in your account settings under 'Responsible Gambling' or by contacting our support team. Limits help you control your spending.
What is self-exclusion at LVJILI Games?
Self-exclusion allows you to temporarily or permanently block access to your LVJILI Games account. You can choose a 6-month, 1-year, or permanent exclusion period.
Can I reopen my account after self-exclusion at LVJILI Games?
Yes, but only after your chosen exclusion period ends. You must contact customer support and request reactivation. Permanent exclusions cannot be reversed.
Where can I get help for gambling addiction in the Philippines?
You can contact the PAGCOR Responsible Gaming hotline at 0917-886-2581 or visit the Department of Health's mental health support services. Gamblers Anonymous Philippines also offers peer support.